Bitstac Terms of Service
Last Updated: November 2025
1. Acceptance of Terms
By creating an account or using Bitstac's services, you agree to these Terms of Service and our Privacy Policy. If you do not agree, please do not use our platform.
2. Description of Service
Bitstac is a B2B financial platform that enables businesses to:
- Make cross-border payments.
- Manage multiple fiat and cryptocurrency wallets.
- Convert between fiat and crypto assets.
- Create and use virtual cards for online transactions.
Financial services are facilitated through regulated third-party partners.
3. Eligibility
You must be a registered business or authorized representative of a business entity to use Bitstac. Individual or personal use is not permitted.
4. Account Responsibilities
You are responsible for maintaining the confidentiality of your login details and all activities under your account. Notify us immediately of any unauthorized use.
5. Compliance and Verification
Bitstac complies with FINTRAC and global AML/KYC regulations. You agree to provide accurate and complete verification details as required by law.
6. Fees and Charges
Transaction fees, conversion rates, and service costs will be disclosed within the platform before confirmation. By completing a transaction, you consent to the applicable fees.
7. Prohibited Activities
You agree not to use Bitstac for:
- Money laundering, fraud, or illegal transactions.
- Funding terrorism or prohibited businesses.
- Circumventing international sanctions or financial regulations.
Violation may result in suspension or permanent termination of your account.
8. Limitation of Liability
Bitstac and its partners are not liable for indirect, incidental, or consequential damages arising from your use of the platform, including transaction delays or third-party issues.
9. Service Availability
We strive for uninterrupted service but cannot guarantee continuous availability due to maintenance, upgrades, or external network factors.
10. Termination
We may suspend or terminate your account if we believe your activity violates these Terms or applicable laws.
11. Governing Law
These Terms are governed by the laws of Canada, where Bitstac is registered as a Money Services Business under FINTRAC (Registration No. C100000878).
12. Contact
For questions or concerns about these Terms:
support@bitstac.com